Keep Customers Updated by Text

Texts get read. Send one under your own business name when you send a quote or invoice, chase an overdue payment, and confirm and remind about a booked visit - automatically. Fewer missed appointments, faster payments, no phone tag.

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Sound familiar?

  • Customers missing emails about quotes and invoices that sit unread
  • No-shows because the customer forgot the appointment
  • Chasing late payers by phone when you should be on the tools
  • Wanting reminders to look professional, not like a personal mobile number
app.viotrade.co.uk
VioTrade customer SMS settings - texts from your business name for quotes, invoices and appointment reminders

Why tradespeople choose VioTrade

Sent from your business name

Texts show your business name as the sender, not a random number, so customers know it is you the moment it lands.

Automatic at the right moments

A text goes out when you send a quote or invoice, when a payment is overdue, when a visit is booked, and the day before the visit - you decide which.

Fewer missed appointments

A booking confirmation and a reminder before the visit cut no-shows, so you are not driving out to an empty house.

Faster payment

A polite text nudges a quote to a yes and an overdue invoice to paid, without you picking up the phone.

Your words, your call

Edit every message to sound like you, and switch any message type on or off. Transactional only - order and appointment updates, never marketing.

Respect a customer's wishes

Turn texts off for any customer who would rather not receive them, in one tap on their contact.

How it works

01

Switch it on

Open Settings > SMS Notifications, set the business name your texts come from, and choose which messages go out.

02

Work as normal

Send quotes, invoices and bookings the way you already do. The right text goes out automatically at the right moment.

03

Get read, get paid

Customers see your updates land as a text, turn up to booked visits, and settle invoices faster.

Built for UK tradespeople

An allowance of transactional texts is included every month, with top-up credits when you need more. Messages are transactional only - order and appointment updates, not marketing - so they stay welcome. Only customers with a mobile number are texted.

The appointment reminders alone paid for it. My no-shows basically stopped, and a couple of customers paid within the hour of the overdue text going out.
Sam W.
Electrician, Cardiff

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